Reliable IT Care
So Your Business Doesn’t Stop.
Calm, proactive IT support for Solomon Islands organisations that rely on their systems every day — built on Microsoft 365 and backed by real local support.
No offshore call centres. No panic-driven “break-fix”. Just dependable IT care.
Business continuity, without the drama
When connectivity is patchy, power is unpredictable, and staff need to work across offices, sites, and travel, IT has to be resilient — not “perfect on paper”.
IT Care is built around one outcome: your business keeps running.
We move you from ad-hoc, reactive IT to a managed, supported setup where email, files, devices, security, and backups work together as one system — with fewer surprises, less downtime, and clear accountability.
The Outcomes
Less downtime
Your infrastructure is looked after for you — no ageing server sitting in the corner waiting to fail, and workstations are actively maintained so small issues are dealt with before they disrupt staff.
Better collaboration
Files are available to the right people, from the office or elsewhere, without emailing attachments or relying on USB drives and messaging apps.
Secure access
Staff access systems using managed accounts, not shared passwords or personal logins. When people join, leave, or change roles, access can be adjusted properly.
Protected data
Your data no longer lives in one fragile place. Files and email are stored securely and backed up independently, so accidental deletion, or human error doesn’t turn into a business-stopping event.
Local support
When something isn’t working, you can talk to people who understand your setup and your operating conditions — by phone, remote session, or onsite.
Microsoft 365 is powerful — but only when it’s properly managed
Microsoft 365 provides the core tools modern organisations rely on:
email, calendars, secure file storage, collaboration, and access across devices.
But the platform alone doesn’t guarantee continuity.
IT Care closes those gaps — so Microsoft 365 becomes dependable, not just “installed”.
What’s Included in IT Care
Instead of just providing software, IT Care brings together the tools, protection, and ongoing support your business needs — with someone responsible for keeping it all working.
Business Email & Collaboration
Your email and shared files are set up properly for business use — with a professional domain, shared addresses (such as accounts@ or sales@), and access that can be managed when staff join, change roles, or leave.
Independent Backups
Your email and files are backed up separately from Microsoft 365 itself — so accidental deletion, mistakes, or incidents don’t turn into permanent data loss.
Backups are checked and recoverable when you actually need them.
Security & Monitoring
Systems and accounts are monitored for issues that commonly lead to problems — from failing components to suspicious activity — so risks are reduced quietly in the background instead of becoming emergencies.
Device & System Care
Workstations and systems are kept up to date and in good health — reducing slowdowns, crashes, and the kind of small problems that gradually disrupt staff.
This isn’t firefighting. It’s ongoing care that keeps day-to-day work smooth.
Local IT Support
When something isn’t working, you can speak to people who know your setup and your environment — by phone, remote session, or onsite when needed.
Support is clear, predictable, and accountable.
Everything is designed to work together — not as disconnected tools.
A Relationship Built on Trust
Trusted Local Support Since 2006
Positive Developments has supported Solomon Islands organisations for nearly two decades.
We’re a British–Solomon partnership with long-term client relationships and a focus on doing things properly — not chasing short-term fixes.
Our clients stay with us because their IT works, and they know who to call when it doesn’t.
Are We the Right Fit?
IT Care is designed for organisations that rely on their IT every day and want it looked after properly.
If you’re only looking for the lowest-cost installation or one-off fixes, we may not be the right match — and that’s okay.
For businesses that value continuity, accountability, and local support, we tend to be a very good fit.
No Long-Term Lock-In
We work on a rolling monthly agreement.
Stay with us because the service makes sense for your business — not because you’re tied into a contract.
If things ever change, you’re free to cancel with no hassle.
We’re happy to talk through your situation and see if IT Care is a good fit.
Call 22770
or
email sales@positivesolomon.com
